Customer Loyalty means more money

Businesses and Practices are often so focused on new customer acquisition and they sometimes forget to pay attention to the customers that they already have. That can be too costly.

It costs 6-7 times more to acquire a new customer than it does to keep an existing one.

You are 4 times more likely to close business with an existing customer than you are with a new prospect.

Whether it’s a simple customer communications plan, referral marketing program or a complete customer loyalty program, the Marketing Strategy Co can help you develop the right strategy for your customers and your Business or Practice.

Working with many leading brands and profitable loyalty programs for both consumer (B2C) and Business (B2B) loyalty programs from some of the largest companies to smaller individual businesses has helped us understand the keys to creating a successful customer loyalty program.

Here’s some of our loyalty program experience

Consumer loyalty rewards programs:
Visa, CBA, BankWest, ANZ, Telstra, Qantas, Bank of Qld, Suncorp, Bendigo Bank, Community Rewards (buy local), Athletes Foot, Guardian Pharmacy, Accor Hotels, Best Western, Amcal Pharmacy, Guardian Pharmacy, Samsung Card (Korea), Chinatrust Commercial Bank (Taiwan).

Trade or B2B loyalty rewards programs:
Taubmans, API Pharmaceuticals, Rexel Electrical, Brickworks (Austral Bricks), Gunz Dental, Cenvet, Nufarm, Godfrey Hurst, Bosch Automotive, BP Solar.

Our Professional Services Marketing include

  • Marketing and Sales Plans
  • Website Design and Development
  • Brand Strategy and Development
  • Graphic Design and print production
  • Database and CRM setup
  • LinkedIn set-up and content
  • Social Media Strategy & Content
  • Referral Partner Strategy and Comms
  • Seminar promotion and management
  • Marketing and Sales Plans
  • Website Design and Development
  • Brand Strategy and Development
  • Graphic Design and print production
  • Database and CRM setup
  • LinkedIn set-up and content
  • Social Media Strategy & Content
  • Referral Partner Strategy and Comms
  • Seminar promotion and management
  • SEO (Search Engine Optimisation)
  • E-Newsletters
  • Printed Brochures/Guides
  • EBooks/Downloadable resources
  • Blog Creation
  • Website Content Updates
  • Client Research
  • Sales (Business Development) Strategy
  • Sales Training
  • SEO (Search Engine Optimisation)
  • E-Newsletters
  • Printed Brochures/Guides
  • EBooks/Downloadable resources
  • Blog Creation
  • Website Content Updates
  • Client Research
  • Sales (Business Development) Strategy
  • Sales Training